Pre-monsoon service window is open — condenser and drain work booked before 31 October.
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Split · Cassette · Window · Ducted fan coil
Wild Parlor services air conditioning for homes, studios and small commercial floors. Every visit ends with a condition report: measured temperature split, drain condition, filter and coil state, and what the unit will need next.
Three kinds of visit
Most rooms need the annual service. Book the deep clean when airflow smells or the fins are matted; book a diagnosis when something has already failed. If you are unsure, describe it in the booking notes and we will tell you which one it is before we arrive.
The maintenance visit that keeps a healthy unit healthy and catches drain and airflow problems while they are still cheap.
For units that smell, drip, or blow weakly because the coil and blower wheel are loaded with biofilm and dust.
When a unit trips, ices, leaks or refuses to start. We diagnose first and quote before any part is ordered.
What a service actually includes
The same sheet is worked through on every routine visit, in this order, and every line is recorded on the report you receive.
If a step cannot be completed — a sealed ceiling void, a pump we cannot reach, a coil that needs the deep clean instead — it is marked on the sheet with the reason, not quietly skipped.
Before you book
Read the closest match. Some of these you can settle yourself in ten minutes, and we would rather you did than paid us to do it.
Usually airflow, not refrigerant. A loaded filter or a dust-packed blower wheel drops the volume of air across the coil, so the split between return and supply air collapses even though the compressor is working hard.
Try first: pull the filters and hold them to the light. If you cannot see through them, wash them, dry them fully and run the unit again for an hour. If unchanged: book a deep clean so the coil and wheel are dealt with properly.
Almost always a blocked condensate path. The pan fills faster than it drains, then overflows at the lowest corner of the casing. On cassettes it is often the pump float sticking instead.
Try first: switch the unit off and let the pan empty, and check the outside drain outlet is not capped by debris or a nest. Then: book a service — the drain is cleared and flow tested as standard.
Icing means the coil is running colder than it should, which points to restricted airflow or low refrigerant charge — and low charge means a leak somewhere, because these are sealed systems.
Do this: turn cooling off and run fan-only to defrost before anything is inspected. Then: book fault work. We leak trace before adding gas; topping up a leaking system is money poured into the garden.
Biofilm on the evaporator and in the drain pan. It grows in the damp left behind after each run, and it is strongest at start-up when the first air pushes through it.
Worth knowing: filter washing alone will not shift it, and spray fresheners only mask it. A chemical clean removes the growth at the source; running the fan for ten minutes after cooling helps keep it from returning.
Electrical. A tired start capacitor, pitted contactor, seized fan motor or a compressor drawing well above its rating will all present the same way at the consumer unit.
Please do not: keep resetting the breaker — a unit that trips repeatedly is telling you something is drawing current it should not. Book: fault work, and mention the error code on the display if one is shown.
Planning the year
Air conditioning fails in the first hot week because nothing was done in the quiet months. This is the rhythm we work to with regular clients.
| Period | Do this | Why it matters |
|---|---|---|
| Late winter | Book the annual service while diaries are open | Slots are wide, and any part that needs ordering arrives long before you need the unit |
| Spring | Clear the condenser surround — plants, bags, stored boxes | An outdoor unit that cannot breathe runs hot and shortens its own compressor life |
| Early summer | Run each unit for an hour and note anything odd | Finding a fault in June is a booking; finding it in August is a wait |
| Peak season | Wash filters monthly, keep doors and windows shut while cooling | Filters load fastest in constant use, and open doors make the unit chase a room it cannot win |
| Autumn | Deep clean if there was any smell or drip during the season | Cleaning before the unit sits idle stops growth settling in over winter |
| Year-round | Run fan-only for ten minutes after heavy cooling | Drying the coil is the single cheapest thing you can do for air quality |
Request a visit
Those two things decide the length of the visit and what we bring. We reply with a proposed window and a written scope before anything is confirmed.
Questions we get every week
Once a year for normal household use. Twice a year if the unit runs most days, sits in a kitchen, faces a busy road, or serves a room with pets. Window units in dusty locations sit closer to the twice-a-year end.
No, and nobody should. A correctly installed system does not consume refrigerant. If the charge is low there is a leak, so we trace and repair it first — otherwise you are paying to fill a system that will empty again.
Clear floor beneath each indoor unit, access to the outdoor unit, somewhere to draw water for filter washing, and the remote. If the unit is above a stairwell or in a sealed void, tell us in the notes so we bring the right access kit.
Yes — most of what we look after was installed by someone else. If we find an installation fault, such as a drain run falling the wrong way or missing pipe insulation, it goes on the report with what it would take to correct.
Often yes. Rattles are usually loose louvres, a slack casing screw or a bracket that has shifted, and all three are covered by the routine visit. A deeper grinding or whining noise is a bearing or fan issue and is better booked as fault work.
You can book, and many tenants do, but confirm who is paying before we arrive. For handovers we can address the report to the managing agent as well as to you, so the unit's condition is documented at the change of tenancy.
If airflow was the limit, yes, and the measured split on the report will show it. If the unit is undersized for the room or the glazing is unshaded, cleaning will not fix that, and we will say so rather than sell you a second visit.
We do not carry out new installations, ductwork design or electrical work beyond the unit's own isolator and terminals. Where a job needs any of those, the report says exactly what is required so another trade can quote from it.